Shipping policy
Shipping Policy
1. Order processing times
All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed from the next available business day.
2. Shipping times
Estimated delivery times are as follows:
Italy: 24–72 business hours
Europe: 3–7 business days
International: 7–14 business days
Delivery times may vary due to reasons beyond the seller's control (e.g. courier delays, weather conditions, public holidays).
3. Shipping costs
Shipping costs are calculated at checkout and vary based on:
Destination
Package weight and dimensions
Any free shipping promotions will be clearly indicated on the website.
4. Couriers
Orders are shipped via reliable couriers (e.g. BRT, GLS, DHL, UPS or equivalent), selected based on the destination and type of order.
5. Order tracking
Once your order has been dispatched, you will receive an email containing a tracking code to monitor your shipment in real time.
6. Delivery issues
In the event of a failed delivery due to:
an incorrect address provided by the customer
the recipient being unavailable
failure to collect the parcel
the package may be returned to the sender. In such cases, any re-shipping costs will be charged to the customer.
7. Damaged or lost parcels
If your parcel arrives damaged or is not delivered:
contact us within 48 hours of the expected delivery date
including photos and details of the issue
We are committed to finding a solution as quickly as possible.
8. Limitation of liability
We are not responsible for any delays caused by:
couriers
customs
force majeure events
9. Contact
For any questions about shipping, you can reach us at:
Email: makeitalygreatagain1946@gmail.com
Contact form on the website
10. "Hold (Do not ship)" option
If the customer selects the "Hold (Do not ship)" option at checkout, the order will not be dispatched immediately.
The parcel will be held and shipped only when a subsequent order is placed with a standard shipping method selected.
In this case:
All held orders will be consolidated into a single parcel
Only one shipment will be made
The maximum holding period is 30 days (1 month) from the date of the first order.
After this period:
the seller reserves the right to automatically dispatch the goods, charging the applicable shipping costs
or to cancel the order in accordance with the store's policies
We recommend keeping track of timeframes to avoid automatic dispatch or forced order management.